FAQ

Sessions

Usually sessions are face to face but at this present time due to Covid-19 all sessions are taking place remotely either using video or by telephone. Sessions are for 1 hour and generally take place at the same time and day on a weekly basis. However there may be some flexibility for example; shift workers.

Fees

My counselling fees are per session; £55 for individuals, £70 for couples.

Cancellations / Missed Sessions

If you are unable to attend a session I need 48 hours notice; if less than 48 hours notice is given I will charge for that missed session. For sessions held on a Monday, cancellations need to be made by the previous Friday. The same applies over a bank holiday period. I appreciate as much notice as possible for any holiday leave.

Payment

In normal circumstances, payment may be made by cash, cheque or bank transfer, by the end of each session. Alternatively you can pay in advance of each session via bank transfer. Currently, due to Covid-19, all fees need to be paid by bank transfer.

What to expect in first session

This is the time for you to share with me why you have come for counselling. It also gives me the opportunity to find out more about you. Just by being with me, you will gain a sense of whether I am the right person to help you.

Where will the sessions be held.

All sessions will be held at my private practice in Downend, Bristol. The counselling room is located on the first floor; prospective clients will need to be able to walk up a flight of stairs.